Mobility As A Service

Part time transit lanes grey icon

Part-time
Transit Lanes

Express Lane grey icon

Express Lane Completion

Shared Mobility grey icon

Shared
Mobility Hubs

mobility as a service icon blue

Mobility as
a service

Automated driving grey icon

Automated
Driving Systems

Advanced Technology grey icon

Advanced
Technologies

Overview

icon blue part time transit lanes 2The MAAS project is one of six forward-thinking projects that make up the Contra Costa Transportation Authority’s (CCTA) INNOVATE 680 program. This program seeks to implement a carefully curated suite of projects that, when operating together, will address corridorwide congestion, travel delays, and long-standing operational challenges along Interstate 680 (I-680). The MAAS project is a unique combination of public and private transportation services that will provide personalized mobility options based on traveler needs. 

At the core of the MAAS project is a Mobility On Demand (MOD) application or app currently under development, that will provide real-time, multimodal trip planning options based on origin and destination data. This app will serve up a variety of travel options based on a user’s desire for the fastest, greenest, or most cost-effective trip. The app will also include a uniform payment system and incentives based on time of day and mode in an effort to reward select travel behaviors.

Priorities

SEAMLESS TRAVEL

Offering an app with real-time travel information will take the guess-work out of planning a trip from start to finish.

EFFICIENT TRIP

On-demand data about congestion, mode availability, and pricing will allow users to choose the trip that is the most time-efficient or cost-efficient.

REWARDS FOR GREEN TRAVEL

Providing incentives for using greener modes of travel may decrease vehicle miles traveled (VMT) and improve air quality for all.

maas hero graphic cropped@4x

Goals

maas greener modes icon@4x

Encourage use of greener modes of travel through instant incentives for qualifying trips

maas reduce vmt icon@4x

Reduce VMT and improve air quality

Silhouette of two standing individuals and one person in a wheelchair within a blue circular border.

Increase accessibility to all modes, including shared and active transportation

maas optimize trip planning icon@4x

Optimize trip planning ability for more reliable travel

User Experience

Below is an illustrated flow diagram showing a complete user experience scenario, starting with a traveler who checks the MOD app at the start of the journey to make the best commute choices.

Silhouette of a person holding a smartphone with map icons for bike, bus, and train.

Commuter opens Mobility on Demand phone app, chooses to travel by bike, then bus, then BART.

Illustration of various transportation methods including a bus, cars, bicycles, scooters, wheelchairs, and pedestrians.

At Shared Mobility Hub, bike is stored safely and commuter boards bus.

Illustration of various modes of transportation on a road, including a bus, cars, a motorcycle, and a van, with a city skyline in the background.

Timed lights on city streets provide smooth ride to on-ramp.

Icon depicting a bus on a dedicated lane next to cars, illustrating mobility and transit.

Congestion on I-680 prompts bus to use Part-Time Transit Lane located on shoulder, bypassing traffic.

TAC Scen icon

Bus makes timely arrival at BART station, allowing commuter to board train for final stretch of ride.

A person holding a smartphone with a navigation app, location icons, and a dollar symbol, set against a cityscape background.

Commuter arrives with short walk to office and receives app notification of charge for their ride.

Key Milestones

Timeline outline graphic

Partners

PUBLIC
  • Bay Area Rapid Transit (BART)
  • Central Contra Costa Transit Authority
  • Transportation Authority of Marin (TAM)
PRIVATE
  • American Automobile Association (AAA), Northern CA, Nevada and Utah
  • Advanced Mobility Group (AMG)
  • Telegra, Inc.
ACADEMIC
  • University of California, Berkeley
  • Transportation Sustainability Research Center

For more info about this project, contact:

Ying Smith – Director, Mobility Programs
Contra Costa Transportation Authority
925.256.4748
ysmith@ccta.net
Part time transit lanes grey icon

Part-time
Transit Lanes

Shared Mobility grey icon

Shared
Mobility Hubs

Automated driving grey icon

Automated
Driving Systems

Express Lane grey icon

Express Lane Completion

mobility as a service icon blue

Mobility as
a service

Advanced Technology grey icon

Advanced
Technologies